1. Introduction

Hammer Solutions Inc. is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our SMS Notification Service.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Your phone number, name, and any additional details you provide during subscription or communication with us.
• Usage Data: Information about how you interact with our SMS service, including timestamps and responses.

3. How We Use Your Information

We use your information for the following purposes:

• To send SMS notifications you have subscribed to, such as appointment reminders, password reset notifications, or support updates.
• To respond to your inquiries or support requests.
• To improve our services and ensure compliance with legal obligations.

4. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with:

• Service providers who assist us in delivering the SMS service.
• Law enforcement agencies, if required by law or to protect our rights.

5. Data Storage and Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. Your data is stored securely on servers with limited access.

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Opt out of receiving SMS notifications by replying "STOP" or contacting us directly.
• Request deletion of your personal information, subject to legal or contractual obligations.

8. Cookies and Tracking

Our SMS Notification Service does not use cookies or similar tracking technologies. However, our website may use cookies to improve your browsing experience. Please refer to our website's Cookie Policy for more information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. If changes are made, we will notify you via SMS or update the policy on our website. Your continued use of our service constitutes acceptance of the revised policy.

10. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: support@hammersolutionsinc.com
• Address: 222 South 16th Street, Fort Smith, AR 72901